How to repair the player
Attention: Don’t use this operation u nless the MP3 player doesn’t work correctly (e.g the player can’t be powered on.) or we issue a new software version of the player.

1. Download xtatix_firmware.zip
   1. Open the zip file by double-clicking on it.
   2. Double click the “Setup.exe” file to start
   1. Run the software
      1. Click “Next” -> ”Yes” -> ”Next”-> ”Next” -> ”Finish” button in every prompt window to finish the installation.
      2. After finished the installation, the computer will prompt you to reboot it. Then reboot the computer.
      3. If you want to delete the player upgrade software, you can click start -> program files -> Sigmatel MSCN Audio PlayeràUninstall to uninstall the software.
         Note: Don’t connect the MP3 player with the computer before and during installing the software.
         
         Remark: The first time running SETUP program is for installation. The
         second time running is for uninstall.
         
   2. Upgrade/Recover the software of the player.
      
      1. Connect the player with the computer while pressing and hold the PLAY button, and continue pressing for over 5 seconds.
      2. Right click My computer -> Property -> Device Manager, wait till the player Recovery Device Class appears in the device manager.
         
      3. Click Start -> Programs Files -> Sigmatel MSCN Audio Player -> Firmware Update. A pop-up window will appear.
      4. Click “Start” button to start firmware upgrading. Make sure you stop your player properly, using the Eject or Safely remove USB Mass storage Device option, before disconnecting it from your computer. Failure to disconnect the player properly can result in corrupted files or music tracks.